TECHNICAL SUPPORT If any of our products fail in any way then please find time to let us know. As soon as we are informed about any issues we will investigate and provide a fix free of charge. You are welcome to contact us by email or telephone. BY EMAIL The quickest way to get in touch with us is to send us an email to BY TELEPHONE Between 9AM and 6PM (GMT) +44 (0)118 9794107 SUBMITTING BUG REPORTS If any of our products with an exception then they will popup a window, similar to one shown below, that will display information relating to the exception. Please click Prepare Email button at the bootom of the window that will prepare an email, using your default email client, with the details shown above. It is recommended that you edit the email before sending it to us with the following: How can we recreate the error Sample source code that we can us Our automated system will assign a ticket to your issue and we will investigate it. We will provide a fix as soon as we can recreate the error.
Error Report Sample
© 2022 STARPRINT LIMITED. All Rights Reserverd. Registered in England and Wales. Company No. 4230422 Last Updated: 13th June 2022